Terms and Conditions

Payment Options

• Credit Cards (Visa, Mastercard, Discover, and American Express)
• Paypal
• Bitpay

Payments will appear on your credit card statement after you complete checkout.

Shipping Policies

Since Epoxy Central ships it’s products via common carriers and Fedex and UPS, sometimes minor damages or delivery issues may occur and are beyond our control, therefore do not schedule contractors or painters until you have received your order correctly and in usable condition, as Epoxy Central will not be responsible for ‘lost time’ or other labor issues caused by material shipment delays.  Please check all orders carefully upon receipt for proper colors and items since Epoxy Central will not be responsible for replacement, damages or mis-shipments if not brought to our attention prior to the starting of your project, and allowing us reasonable time to correct any shipping or packing problems. Please make sure that personnel are available to accept packages when shipped, as Epoxy Central cannot be held responsible for freezing or other weather-related damages to our products for materials left outside if no one is available to receive them.

Sales Tax Policies

Sales tax is charged in NY only. Exact sales tax depends on the county but is usually around 8.6% or so.

Customer Service and Sales Policies

You can reach us by phone at 908-279-1600. Monday through Friday from 9:00 AM EST to 5:00 PM EST.

Return Policies

We accept only on stock items less a 25% restocking charge and less all freight charges both ways. Please check prior to ordering if your intended purchase is stock or non-stock. Custom colors, special orders or custom packaged products. Partial contents of kits and systems may not be returned since these are priced as a single unit or by square foot. Shipments to outside of the United States may not be returned.   Items received back to our warehouse damaged or non-saleable are not returnable so make sure to insure and package properly when returning items. Returns must be made within 45 days of shipment to receive credit. Orders over $2,000.00 and discounted orders priced below our web prices are not returnable.

Epoxy Central will not accept returns for applications that are non code-compliant. Please contact our office for technical data prior to purchasing to assure  state, federal and local code compliance prior to purchase.

Pre-authorization is required for all returns. Call our office for an RMA number.  RETURNS WITHOUT AN RMA WILL BE REFUSED. RMA NUMBER MUST BE CLEARLY VISIBLE ON EXTERIOR OF PACKAGE.  ALL RETURNS MUST BE SENT FREIGHT/SHIPPING PREPAID TO EPOXY CENTRAL LLC

Cancelled Orders

All orders, even if unshipped that are cancelled on or after the following business day after an order is placed are subject to a 10% order cancellation fee.

Privacy Policy

Epoxycentral.com respects the privacy of its users and will not disclose personal information to third parties without the express permission of You and Your company. If You have any questions please contact info@epoxycentral.com.

Affiliate Payment

You will receive a Commission for sending a Merchant authorized sales via your Links. In order to place Links, You must first be approved by a Merchant to become an Affiliate of that Merchant’s program. You understand that the Payout amount may be changed at any time. You are responsible for determining if the Payout for a Link You have placed on Your site has changed or been discontinued. You receive the Commission from epoxycentral.com. Payments are made automatically on the twentieth (20th) day of each month when Your account balance reaches $50 or more for the previous months’ transactions. Money credited to Your Account does not accrue interest. In the event of a VOID by a Merchant, epoxycentral.com may recover from You the corresponding Commission previously credited to Your Account. The VOID Commission will be immediately deducted from Your Account balance. In the event that Your Account balance is less than the VOID Commission, the VOID Commission will be deducted against Your future earnings. You will NEVER be asked to send money to epoycentral.com

Affiliate Commission

You will receive a Commission agreed upon with Epoxy Central management.

Email Contact

epoxycentral.com reserves the right to send e-mail to You for the purposes of informing you of applicable changes or additions to the Service or any epoxycentral.com related products and services.

Changes to the Service

epoxycentral.com reserves the right to change, modify, add or remove portions of this Agreement at any time and may add to, change, suspend or discontinue any aspect of the Service at any time. In the event of any material change, epoxycentral.com will notify You via e-mail, newsletter or the epoxycentral.com Web site at least 7 days prior to any such changes taking effect, at which time You may either agree to such changes or withdraw from the Service.

Registration

To sign up as an Affiliate of epoxycentral.com and to use the Service as an Affiliate Partner you must be at least 18 (eighteen) years of age.

Accepted Use

You represent to epoxycentral.com that all content You provide to the Service is solely owned by You or provided by You with the express authority of the company You represent, does not infringe upon any other individual’s or organization’s rights (including, without limitation, intellectual property rights) and is not defamatory, libelous, unlawful or otherwise objectionable. You shall not provide, promote, distribute, place or otherwise publish as an Affiliate of the Service any content, or Web site that includes content, which is libelous, defamatory, obscene, pornographic, abusive, fraudulent or violates any law. As epoxycentral.com may not review all information provided by You, You shall remain solely responsible for Your content and Web site. As an Affiliate, You may not artificially inflate traffic counts to Merchant site(s) using any device, program, robot or other means, including but not limited to JavaScript pop-up windows and redirects. You may not click on Your own banners and/or links or submit multiple leads to Your Merchant partners.

Links may not be placed in newsgroups, unsolicited e-mail, ICQ, banner networks, counters, chatrooms or guestbooks. Any Link placed must be done in such a way that it is not misleading to any Visitor and done with the intention of delivering valid sales, leads, or clicks to the related Merchant for that Link.

Limitation of Liability

EPOXYCENTRAL.COM OR ITS SUPPLIERS OR RESELLERS OR MERCHANTS SHALL NOT BE LIABLE TO YOU OR ANY OTHER PERSON FOR (I) ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER ARISING OUT OF THE USE OF OR INABILITY TO USE THE epoxycentral.com SERVICE OR ANY INFORMATION PROVIDED ON THE EPOXYCENTRAL.COM WEB SITE OR ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, EVEN IF epoxycentral.com OR A epoxycentral.com AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE OR ANY HYPERLINKED WEB SITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, epoxycentral.com’s LIABILITY IS LIMITED TO THE SMALLEST AMOUNT PERMITTED BY LAW. THIS PARAGRAPH WILL SURVIVE THE FAILURE OF ANY EXCLUSIVE OR LIMITED REMEDY.

You agree that epoxycentral.com, although the provider of the Service, has no responsibility or liability as a result of Your placement of authorized Links from Your Web site, and You, and the Merchant, jointly and severally agree to indemnify, defend, and hold harmless epoxycentral.com and its affiliates, officers, directors, employees and agents from and against any and all liability, claims, losses, damages, injuries or expenses (including reasonable attorneys’ fees) directly or indirectly arising from or relating to any offer or any other matter related to this Agreement or the subject matter hereof and any dispute relating thereto.

epoxycentral.com.com agrees to indemnify, defend, and hold harmless Affiliate and its affiliates, officers, directors, employees and agents from and against any and all liability, claims, losses, damages, injuries or expenses (including reasonable attorneys’ fees) directly or indirectly arising from or relating to epoxycentral.com’s negligence or willful misconduct in performance of the Services or its breach of this Agreement.

Non-Disclosure

epoxycentral.com acknowledges that in the course of this Agreement it shall have access to confidential and proprietary information (“Confidential Information”) of Your company. epoxycentral.com agrees not to disclose or disseminate the Confidential Information without Your prior express written consent. The term “Confidential Information” shall not include information that is or becomes part of the public domain through no action or omission of epoxycentral.com, that becomes available to epoxycentral.com from third parties without knowledge by epoxycentral.com of any breach of fiduciary duty, or that epoxycentral.com had in its possession prior to the date of this Agreement. epoxycentral.com does not collect information about a Merchant’s customer transactions, other than what is passed to us through the installed tracking code and displayed on Your own transaction reports. Any information we receive is used solely for tracking and Commission payment purposes. epoxycentral.com reserves the right to be able to utilize this data in aggregate to analyze Service trends, monitor Service efficiencies, and perform such other analysis as epoxycentral.com deems appropriate.

Ownership and Licenses

You, the Affiliate, are granted a non-exclusive, limited, revocable right to use Merchant provided trademarks and banners. All images, technology and content provided for Your use is and shall remain the sole property of the Merchant, and no part thereof shall be deemed assigned or licensed to You except as explicitly provided for herein. All intellectual property rights, including trademarks, copyrights, patent rights or applications, trade names and service marks related to the foregoing shall remain the Merchant’s sole property, including rights in and to any derivatives thereof. You may not modify the trademarks, banners, the content or any of the images provided to You in any way.

A Merchant may immediately terminate Your license to use the marks if the Merchant reasonably believes that such use dilutes, tarnishes or blurs the value of their marks. You acknowledge that Your use of the marks will not create in You, nor will You represent that You have, any right, title or interest in or to the marks other than the license granted by the Merchant above. You will not challenge the validity of or attempt to register any of the marks or Your interest therein as a licensee, nor will You adopt any derivative or confusingly similar names, brands or marks or create any combination marks with the marks. You acknowledge the Merchant’s ownership and exclusive right to use the marks and agree that all goodwill arising as a result of the use of the marks shall inure to the benefit of the Merchant.

Representations

epoxycentral.com makes no representations whatsoever about any other Web site which You may access through the Service. In addition, a link to a non-epoxycentral.com Web site does not mean that epoxycentral.com endorses or accepts any responsibility for the content or the use of such Web site.

Nonassignability

Affiliate epoxycentral.com may assign this Agreement to any successor or affiliate upon notice to the other party and mutual agreement between both parties.

Force Majeure

Neither party shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions, earthquakes or any other cause which is beyond the reasonable control of such party.

Jurisdictional Issues

This Agreement shall be governed by New Jersey, USA law (except for conflict of law provisions). The exclusive forum for any actions brought in connection with this Agreement shall be in the state and federal courts in and for the State of New Jersey, USA and You consent to such jurisdiction. The application of the United Nations Convention on the International Sale of Goods is expressly excluded.

Miscellaneous

This Agreement represents the complete agreement concerning this license and may be amended only by a writing executed by both parties. THE ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THE TERMS SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable.

Contact Info

Phone: 908-279-1600
E-mail: info@epoxycentral.com
Address: 805 Lehigh Avenue, Union NJ, 07083